Frequently Asked Questions
How much do the lamps weigh?
Ubiqua Lamps are designed to be lightweight for easy portability. On average, they weigh approximately 0.5kgs ,
making them convenient to move around as desired.
Can I place the lamps in my garden or bathroom?
Yes, most Ubiqua Lamps are IP54 rated, making them waterproof and ideal for garden, bathroom, terrace etc.
How long will the LED last?
Our lamps are designed to achieve an L70 of 50,000hrs. This means that after 50,000 hours of operations, they will
still have 70% of their original output.
50,000 hours at 6 hours per day is around 23 years.
How do I know when it's time to charge my lamp?
Ubiqua lamps will blink three times to indicate that the battery is low and the lamp should be connected to the
charging base.
Do you sell carry bags or cases for bulk purchases?
We are currently working on arranging more accessories, and they will be available for purchase soon. We have a
multi station charger available for purchase from our website.
How durable are your lamps?
Ubiqua Lamps are made of durable materials and have a sturdy build, making them for both outdoors and indoors use
in any type of weather. They have undergone rigorous testing including salt-spray and IP testing to verify the
performance.
Is it ok to use the lamps while they are on a charging base?
Yes, you can use the lamps with the charging base. Ubiqua lamps have overcharge and overload protection integrated
into the lamp.
What is the difference between Maxi and Mini products?
The main difference between Maxi & Mini lamps is their dimensions. The Mini version also has a slightly reduced
battery life due to the smaller dimensions.
I want to understand a little more about the product. Who can I contact?
All the product details are mentioned in the website and the brochure. In case you have any doubts or require any
further discussion, you can reach us at 02 94547900 or email us at info@ubiqua.lighting
Shipping & Warranty
Do you offer a warranty on the lamps?
Yes, we offer a 3-year warranty on all lamps.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location.
How can I track my order?
After your order has been shipped, you'll receive a shipping confirmation email containing the tracking number.
What happens if my lamp gets damaged in transit?
If your lamp gets damaged in transit, please contact us at info@ubiqua.lighting. We will assist you with the
necessary steps to resolve the issue promptly.
3 Year Warranty
Touch Control
Same Day Shipping
